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Large Employer Leverages CaféWell to Unify the Employee Wellbeing Experience & Increase Health Engagement


Challenge 

A worldwide technology and consulting firm sought to drive employee health, wellbeing and benefi t utilization transformation. Their goals were to:

  • increase and sustain levels of engagement in offered health, wellbeing and HR administration programs and benefits

  • increase participation and education about Health Savings Accounts (HSAs)

  • simplify the user experience and reduce the managing of multiple systems

Solution

Welltok’s CaféWell Health Optimization Platform provided a unifying experience for the client’s employees. It streamlined the access to health and wellbeing programs, and benefits information. The platform gave executives and program administrators various critical capabilities including the ability to:

  • leverage content and tools they already had developed or contracted with

  • select new content and partners and to easily administer newly developed content

  • develop, promote, adapt, and manage administration of tailored rewards programs

  • monitor the impact of programmatic and strategic decisions on employees’ engagement and action taking patterns

Results 

The employer achieved dramatic improvements in engagement in their health, wellbeing and benefit programs:

      • Medical costs avoided and workplace productivity gains produced $2.1M due to platform-based consumer actions 

      • 390% increase in average monthly usage of digital health, wellbeing and benefits assets for employees with HSAs

      • 240% increase in average monthly usage of digital health, wellbeing and benefits assets for employees without HSAs


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