CASE STUDY: Technology Solutions Company Used Advanced Analytics to Achieve a 39% Lower Recertification Failure Rate

Delivering Results That Matter

A technology solutions company serving health plans and other risk-bearing organizations wanted to help their customers identify Medicaid-eligible members who were unlikely to recertify.

The company brought in Welltok’s analytics team to analyze the Medicaid population of 17,000 enrollees across five states, including CA, GA, FL, NC, and TX. Since leveraging Welltok's analytics services, they have seen significant results including: 

25

of most at-risk members were identified

39

lower recertification failure rate