Client Success Story:
Connecting High-Risk Employees with
Back Pain Telehealth Coaching


Delivering Results That Matter

A large employer wanted to lower musculoskeletal costs, its highest claims category, among its 19,000 benefits-covered employees and spouses. 

The employer leveraged Welltok's consumer data sets and predictive models to identify a target group of individuals who were both in need for back/neck services and who would be receptive and likely to complete Telespine programs. After implementing Welltok's data-drive approach, they have seen significant results like: 


of population identified as high-risk


higher engagement than among self-identified individuals



joined deemed red-flag cases