Client Success Story:
Physician Liaison Team Reverses
Cardiothoracic Leakage

Delivering Results That Matter

A hospital system was experiencing leakage in their  Cardiology program due to a competitor targeting heart surgery patients.  

The hospital's physician liaison team needed to find out where the referral leakage was coming from in order to slow the rapid pace of workload going to the competitor. 

The hospital team leveraged Welltok's Strategic Growth and Risk Management solution to understand and track physician workloads and referral patterns. As a result they have seen significant results, including: 

260
increase in surgeries for two surgeons with the most leakage