CASE STUDY: Physician Liaison Team Reverses Cardiothoracic Leakage

Delivering Results That Matter

Particularly in the area of Cardiothoracic, a hospital system was experiencing leakage out of their Cardiology program. One of their competitors was aggressively targeting their heart surgery patients and in the last quarter did six surgeries from their primary zip code.

The hospital's physician liasion team needed to find out where the referral leakage was coming from in order to slow the rapid pace of workload going to the competitor.

The hospital team turned to the experts at Tea Leaves Health and the Physicianology™ application to mine this information. Since leveraging Physicianology™ they have seen significant results, including:

increase in surgeries for two surgeons with the most leakage

Welltok Inc., developer of the healthcare industry’s first consumer enterprise platform, is transforming the way population health managers guide and incentivize consumers to optimize their health. The CaféWell Health Optimization Platform organizes the growing spectrum of health improvement and condition management resources, obtains unparalleled consumer insights through applied analytics, and leverages cognitive computing to create personalized, adaptive health itineraries. Health plans and other sponsors now have an efficient and effective way to engage, activate and reward consumers, which drives greater healthcare value across all types of populations, from kids to seniors.

CASE STUDY: Physician Liaison Team Reverses Cardiothoracic Leakage

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