CASE STUDY: Predictive Analytics Reduced Medicare Disenrollment Rates by 30%

Delivering Results That Matter

A global health service company serving Medicare Advantage and Dual Eligible populations aimed to reduce voluntary disenrollment by:

• Improving targeting of retention outreach activities
• Tailoring outreach approach and materials for individuals based on likely reason for disenrollment

The company partnered with Welltok's analytics team to analyze their population and deliver targeted solutions. Since leveraging Welltok, they have seen significant results:  

30p
reduction in disenrollment rates
60-65p
accuracy in identifying at-risk individuals