Physician Liasion Team Reverses Cardiothoracic Leakage
A hospital system was experiencing leakage out of their Cardiology program; particularly in the area of Cardiothoracic. One of their competitors was aggressively targeting their heart surgery patients.
The hospital’s physician liaison team needed to find out which surgeon(s) were doing open heart surgeries at the competitor and who was referring to them. They used Welltok's Physicianology solution to find out where the referral leakage was coming from in order to slow the rapid pace of workload going to the competitor.
Download the Case Study to find out the results of these efforts.