New Insight from 70+ Healthcare Executives

Competing priorities, poor data quality, and a lack of ownership over the consumer communications lifecycle has left many health plans struggling to create an intentional and positive member experience.

A summary of research gathered from over 70 healthcare executives on their consumer interaction priorities sheds new light on why these challenges exist and how healthcare organizations can overcome them, including:

  • Best practices to connect with consumers in new and innovative ways

  • Strategies to understand who is likely to engage and how

  • Tools to identify overlapping communications and opportunities to streamline outreach

Complete the form to get the research brief!